Policies

 
Environmental Policy

We recognise that we have a responsibility to the environment beyond legal and regulatory requirements. We are committed to reducing our environmental impact and continually improving our environmental performance as an integral part of our business strategy and operating methods, with regular review points. We will encourage customers, suppliers and other stakeholders to echo our commitment and do the same.

The policy commitment of the Company is to strive in the execution of its operations to attain:

  • Compliance with relevant environmental legislation and regulatory requirements
  • Continued improvement to our environmental performance
  • Continued reduction in our environmental impact
  • Incorporate environmental factors into our business decisions

Energy and Water

  • We will seek to reduce the amount of energy used as much as possible
  • Lights and electrical equipment will be switched off when not in use
  • Heating will be adjusted with energy consumption in mind
  • The energy consumption and efficiency of new products will be taken into account when purchased
  • We will seek to minimise waste and of emissions to air and water (pollution)

Business administration

  • We will minimise the use of paper and printing in the office,  we will reuse/recycle where possible
  • We will consider all packaging requirements with the aim of reducing where possible
  • We will seek to purchase recycled and recyclable paper and packaging products where possible
  • We will purchase more environmentally friendly and efficient products as a standard
  • We will consider sharing of resources/equipment where opportunities arise

Transport

  • We will reduce the need to travel, restricting to where it is necessary
  • We will promote the use of travel alternatives for business activities (conference calls, e-mails etc)

Maintenance and Cleaning

  • Cleaning materials will be as environmentally friendly as possible
  • We will use licensed and appropriate organisations only to dispose of waste

Culture

  • We will involve all staff in the implementation of this policy for greater commitment and improved performance and encourage the message to extend to their personal time
  • We will review this policy at least annually in consultation with staff and other stakeholders (where necessary)
  • We will provide staff with relevant environmental training where required
  • We will work with suppliers, contractors and sub-contractors to improve their environmental performance
  • We will use local labour and materials where available to reduce CO2 and help the community.

The Company will set targets and objectives for the improvement of environmental management and will publish details of its environmental performance if and where applicable. This intent is supported by our Business Management System, which operates in accordance with ISO 9001.

The policy and associated documentation is made known to all persons working for and on behalf of the organisation, and will be subject to periodic review to ensure it continues to meet the Company’s environmental requirements.

Mrs Suzanne Tunnington

Managing Director

Business Conduct Officer:

Sue Tunnington

Specific other staff:

All employees

Enforcement:

Jamie Tunnington

Created by:

Mrs J Stubbington

Creation date:

01.05.13

Quality Manager Approval:

Jamie Tunnington

Last Review date:

03.01.17

 

Version Control

Version Description of action Date of action Action by:
V_0.1 Created 03.01.2017 S Tunnington

 

 


Quality Assurance Policy

RainCatcher Products and Services Ltd are committed to achieving total customer satisfaction through dynamic innovation and continuous improvement of its business processes.

Our aim is to successfully deliver to customers, high quality, cost effective products and services on time, every time. To fulfil this, it is our policy to maintain a practical but comprehensive Quality Management System based on its stated commitment to customer satisfaction and continuous improvement.

The policy embraces the following key principles:

  • The Company’s products and services will comply with all national and international standards and requirements.
  • Technical level of services must meet or exceed the requirements of the industry
  • Recognising our responsibility to customers for the quality of products and services we deliver
  • Cost efficiency of products and services in line with market conditions
  • Development of products and services that meet the customer’s requirements
  • Positioning the company as employing professional staff that hold the required qualifications and skills to provide high quality product and service to our customers, both internal and external
  • Recognising the value of our customer’s feedback and inviting this continuously.

Our strategy for achieving is:

  • To focus on the process management model and continuous improvement of the Company processes in meeting and exceeding the market requirements and our customer’s expectations
  • The Quality Management System development, implementation and maintenance are designed to comply with ISO 9001. Application for accreditation to ISO 9001 will be made in Q2 of 2013
  • Fulfilment of the customer’s requirements in time, quality and cost
  • Building relationships with our customers and understanding their requirements now, and having mechanisms in place to capture and plan for their future requirements.
  • To be transparent so that we can demonstrate the quality of our products and services
  • Prioritising quality issues across the company in all areas of our operation. Our staff, technology and whole organisation will reflect our commitment to total quality.
  • To determine the roles and responsibilities of all staff in their contribution to the Quality Management System and their adherence to those procedures at all times.
  • Our primary focus is on prevention of a decrease in quality, rather than a mechanism to restore a quality level.
  • To deliver consistent training on the Company’s Quality Management system and its components that meets the continued total quality delivery of products and services.
  • To have mechanisms in place that communicates and underpins the requirements of the QMS across the Company.

The Directors of the Company are fully committed to the Quality Policy through active participation in quality improvement activities and leadership by example.

Mrs Suzanne Tunnington

Managing Director

Business Conduct Officer:

Specific other staff:

Enforcement:

Created by:

Mrs J Stubbington

Creation date:

01.05.13

Quality Manager Approval:

Jamie Tunnington

Last Review date:

03.0.17

 

Version Control

Version Description of action Date of action Action by:
V_0.1 Created 25.02.16 S Tunnington

 

 


Health and Safety Policy

We are committed to ensuring the safety of our employees, clients, visitors, and anyone else that may be affected by our business’ activities.   All employees have a responsibility under the Health and Safety at Work Act (1974) to co-operate and comply with the measures which the Company has taken in such matters as health, comfort, cleanliness, discipline, safety and orderly working conditions

Our Health & Safety Policy details our collective responsibilities, arrangements and how we monitor these. The latest version of this is available to all employees and they are required familiarise themselves with the contents of the document.

We will aim to ensure:

AWARENESS

  • 1. All our employees and stakeholders have an awareness and understanding of Health and Safety hazards and risks that affect our business.
  • 1.1 Health and Safety policy statement
  • Adequate resources will be provided to ensure all our people, the supply chain and stakeholders are aware of this policy and committed to its effective implementation.

  • 1.2 Communication and consultation
  • There will be active open communication and consultation between our employees, the supply chain and stakeholders. Health and Safety will be integrated into our communications, wherever
    appropriate.

  • 1.3 Management roles and responsibilities
  • Roles and responsibilities for Health and Safety will be defined, as necessary, within job descriptions or profiles. Senior management will ensure that:

    – Adequate resources are provided for Health and Safety
    – Health and Safety is adequately assessed, controlled and monitored
    – Our employees are actively involved on matters that affect Health and Safety
  • 1.4 Hazard identification
  • We will identify our workplace Health and Safety hazards. We will inform our employees, the supply chain and stakeholders, as appropriate, of those hazards.

    We will require our supply chain and stakeholders to identify Health and Safety hazards that may impact on our work activities.

COMPETENCE

  • 2. All our employees and stakeholders have the competence to undertake their work with minimum risks to Health and Safety.
  • 2.1 Health and Safety training
  • All our people will be adequately instructed and trained on the Health and Safety issues that affect them, and the safe working practices that should be followed. We will ensure the Health and Safety competence of our supply chain and stakeholders.

  • 2.2 Behaviour and culture
  • Senior management will demonstrate leadership in Health and Safety. Senior management will undertake tours to ensure that Health and Safety issues are identified, assessed and managed. Systems will be in place and people will be empowered to raise Health and Safety concerns to the management.

  • 2.3 Risk Assessment and Management.
  • We will asses the risks associated with Health and Safety hazards in the workplace. All our people will be informed of the Health and Safety hazards and risks that affect their work. We will take action to prevent, reduce or control the risks to an acceptable level and reduce the potential for incidents and accidents. We will require our supply chain and stakeholders to identify Health and Safety risks that may impact on our work activities.

COMPLIANCE

  • 3. Our work activities achieve compliance with regulation and our employees and empowered to minimise Health and Safety risks.
  • 3.1 Incident investigation
  • We will report and investigate accidents, incidents and near misses to drive improvement in our Health and Safety management. Any lessons learnt from such events will be used to take corrective action to prevent reoccurrences.

  • 3.2 Health and Safety management system
  • We will implement management systems to ensure we:

    – Comply with Health and Safety legislation
    – Fulfil the requirements of BS8800 and OHSAS18001
    – Continually improve our Health and Safety performance

  • 3.3 Supply chain improvement
  • We will engage and collaborate with our supply chain to ensure their:

    – Health and Safety capability and competence to fulfil our expectations
    – Health and Safety performance is monitored and reviewed
    – Work activities have minimal Health and Safety impacts on our activities

EXCELLENCE

  • 4. Our work strives for excellence in inviting best practice across the business.
  • 4.1 Developing innovative practices
  • We will constantly encourage, develop, review and share “Health and Safety good practice” both internally and externally.

  • 4.2 Influencing stakeholders
  • We will only work with partners and clients who are willing to meet and achieve our Health and Safety expectations. We will engage and influence stakeholders to drive improvements in Health and Safety.

  • 4.3 Work related health
  • We will asses our occupational health risks. All our people will be informed of the occupational health risks that affect their work. We will take action to prevent, reduce or control occupational health risks to an acceptable level and reduce the potential for ill health, including assessing all our people’s fitness for work. Health surveillance will be conducted to satisfy Health and Safety legislation.

    Delivering our Policy:

    Our policy will be delivered by:

    – Generating a culture that does not tolerate threats to Health and Safety
    – Ensuring the involvement of all our employees, the supply chain and stakeholders.

Policy review: This policy has immediate effect and replaces all previous versions. This policy will be reviewed and amended, against our policy review schedule.

 
Mrs Suzanne Tunnington

Managing Director

Health & Safety Officer:

Jamie Tunnington

Specific other staff:

Enforcement:

Created by:

Mrs J Stubbington

Creation date:

01.05.13

Quality Manager Approval:

Jamie Tunnington

Last Review date:

01.05.16

 

Version Control

Version Description of action Date of action Action by:
V_0.1 Created 01.05.13 Mrs J Stubbington

 

 


RainCatcher – Equal Opportunity, Diversity and Inclusion Policy

We make every effort to be an employer that embraces equal opportunity and diversity and inclusion for all members of society. We seek to eliminate unlawful discrimination and promote equal opportunities by satisfying the objectives and intentions of all relevant legislation and codes of practice pertaining to equal opportunities.

Employment

The policy commitment of the Company is to:

  • Continue our commitment to providing equal opportunities in employment and avoiding unlawful discrimination in employment.
  • Ensure individuals are selected, promoted and treated on the basis of their relevant merits, skills and abilities.
  • Ensure employees are given equality of opportunity and encouraged to progress within the Company by recognising and valuing employee’s different backgrounds, knowledge and experience to develop an effective workforce which meets our customer needs.
  • Ensure that procedures are inclusive and positive in our support of all elements of our society.
  • Ensure that the principles of equality of opportunity and valuing diversity are embedded in our culture and reflected in all the personnel policies and procedures developed by the Company.
  • Review selection criteria and arrangements frequently.
  • Monitor the effective implementation of our aim on a regular basis.

This intent is supported by our documented Business Management System.

The policy and associated documentation is made known to all employees and will be reviewed on a regular basis.

Mrs Suzanne Tunnington

Managing Director